The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
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Restaurant executives from around the world will collaborate at the Restaurant Franchising & Innovation Summit, 18-20 July in London. Early Bird pricing ends 16 June. The future of robots in the kitchen, controlling the supply chain, knowing when, where and how to grow and exploring industry trends are just a few topics restaurant executives from […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
Networld Media Group’s third annual Interactive Customer Experience (ICX) Summit will focus on CX deployment trends and strategies. Early Bird registration ends on Friday, March 3. The opportunity to learn from best-in-class CX deployments, insight on the latest of Internet of Things and how best to build the customer experience are just three of nearly […]
Networld Media Group is hosting two events focusing on franchise growth and innovation — The Restaurant Franchising & Innovation Summit — in Dallas March 28-30, and London July 18-20. Early bird registration ends on Friday, February 17. Franchising is one of the fastest ways to grow a restaurant brand, but it’s no easy task. To […]
Customers are well-informed and more demanding than ever, which is why so many brands rely on a variety of technologies to meet their needs. Moe’s Southwest Grill is no exception. “(Guests) want (food) clean, customized and convenient without sacrificing an experience that they value over just the food,” said Bruce Schroder, president of Moe’s Southwest […]
The Interactive Customer Experience Association has released a new customer experience database and map that shows where the best in-venue experiences are located around the globe. “Probably the No. 1 thing our end-user members have been asking for is a compendium of great customer experience examples,” said Christopher Hall, the managing director of the Association. […]
Today's most successful restaurant brands are venturing beyond their home countries. In fact, the trend is so hot that food service franchises took 19 spots on Entrepreneur's 2016 list of Top 50 global franchises, which is one reason the Restaurant Franchising & Innovation Summit is making its European debut, July 18-20, 2017 at London's Grange City Hotel. [...]
Which Wich Superior Sandwiches founder Jeff Sinelli will headline the annual Restaurant Franchising & Innovation Summit, March 28–30, 2017, in Dallas. The chief vibe officer of the 500-unit chain best known for its customizable sandwiches, creative ordering system and personalized sandwich bag, will discuss his take on entrepreneurship and taking risks. "Jeff will share with [...]
