Over 300 attendees will spend an hour filling 1,500 bags with essential items for the homeless during the Community Give Back Party at the Restaurant Franchising and Innovation Summit. Attendees of the Restaurant Franchising and Innovation Summit will not only learn from one another during educational sessions and network at parties but will also work together to […]
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Alonso Castañeda, VP of brand development and strategy for the Savory Restaurant Fund, shared how the portfolio of brands is harnessing social listening and reputation management tools to stay on top of customer feedback and resolve issues during a panel talk at the #ElevateICX virtual symposium presented by the ICX Association. Developing a robust loyal […]
The Interactive Customer Experience Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The awards recognize innovation in digital signage, kiosk, mobile, omnichannel and emerging technologies. The Interactive Customer Experience (ICX) Association presented its annual Elevate Awards during the #ElevateICX Virtual Symposium last week. The winners are: Best Digital Signage ICX […]
Technology and digital marketing leaders from Verizon, White Castle, Del Taco and First Orion shared strategy insight on developing a virtual customer experience during a panel talk at the #ElevateICX, a virtual symposium presented by the ICX Association. To say the COVID-19 pandemic upended restaurants and retail would be an understatement. It not only upended […]
A panel of retail experts shared what technologies became critical during COVID-10 and which of these solutions will be important to retail post-pandemic during the recent #ElevateICX virtual symposium presented by the ICX Association. COVID forced many restaurants to deploy buy-online-pickup-in-store (BOPIS), curbside delivery and contactless. Those retailers who were ahead of the curve with […]
Four top retail leaders involved in digital, marketing and customer experience strategies shared how COVID-19 impacted their companies, and how they pivoted to keep customers engaged, in a panel talk at this week’s #ElevateICX, a virtual symposium presented by the ICX Association. When the COVID-19 pandemic hit hard in early 2020, shuttering stores and entertainment […]
Amber Gadsby, Domino’s director of digital retail innovation, shared insight on how the pizza brand is continually driving innovation within the organization and its strategy to develop a sophisticated e-commerce channel in a keynote kicking off today’s #ElevateICX, a one-day virtual symposium presented by the ICX Association. In 60 years Domino’s has grown from one […]
Networld Media Group’s first in-person Self-Service Innovation Summit, “The Future of Self Service,” Dec. 14–16, at the Diplomat Beach Resort in Hollywood, Florida, will delve deep into how businesses can create exceptional self-service experiences. Although the coronavirus is mostly behind us, the changes it left on consumerism are permanent. While self-service had been gaining momentum […]
Designed with busy schedules in mind, #QSRNext features 30-minute, hard-hitting sessions. Recognizing that QSR leaders needed a convenient way to exchange ideas, tips and advice with one another, Networld Media group — the publishers of QSRWeb.com and the producers of the Fast Casual Executive Summit — have created #QSRNext, a free one-day virtual event on Nov. 9 catering specifically to […]
The ICX Association has announced finalists in seven awards categories, ranging from retail, restaurant, kiosk, digital signage, omnichannel and emerging tech. The winners will be named during the #ElevateICX virtual symposium on July 15. The Interactive Customer Experience Association has announced finalists in seven categories for its Elevate Awards. Click through the photo gallery to […]
