The ICX Association’s 2018 Elevate Awards were handed out in 12 categories; Top awards went to Panera Bread—ICX Influencer of the Year and Sleep Number—ICX Deployment of the Year. From a virtual/physical/digital experience at the Super Bowl to an emotion-tracking food truck experience at South by Southwest, the Interactive Customer Experience Association last night honored […]
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Rafik Hanna, senior director, All Access, for Taco Bell to deliver the closing keynote about digital transformation strategies at the ICX Summit. Taco Bell is renowned for its innovative culinary fare but it’s also a powerhouse when it comes to digital transformation and delivering on customer expectations. The Mexican-inspired quick-service restaurant, which operates 7,000 locations […]
John Padgett, Chief Experience & Innovation Officer of Carnival, will deliver the opening keynote at the Interactive Customer Experience (ICX) Summit. Early Bird registration ends Friday, March 16. Enhancing, expanding and elevating the customer experience is at the forefront for retailers, restaurateurs and hospitality enterprises, whether on land or on sea. Gaining real-world insight on what […]
Olea Kiosks was presented the Kiosk Innovation of the Year Award, honoring commitment to excellence and kiosk innovation, at the ICX Association Elevate Awards dinner party held in conjunction with the ICX Summit. The first annual Kiosk Innovation of the Year Award was presented to Frank Olea, CEO of Olea Kiosks, during an awards ceremony at […]
The ICX Association’s 2017 Elevate Awards were handed out in 10 categories; one additional award honored Under Armour the ICX Influencer of the Year. The Interactive Customer Experience Association last night honored excellence in interactive customer experience technologies with its 2017 Elevate Awards, handed out at an at-times-raucous dinner party at the Star, the Dallas Cowboys’ […]
KioskMarketplace.com’s latest report looks at the current state of the self-order kiosk market, what’s helping to drive adoption and what obstacles still need to be overcome. Kioskmarketplace.com, the premier site for news and information about the kiosk and self-service industry, has published “The Tipping Point for Self-Service Kiosks in Restaurants.” The special report is sponsored […]
Top leaders in customer experience to speak on a range of topics about CX deployment trends and strategies at Networld Media Group’s Interactive Customer Experience (ICX) Summit. Early Bird pricing is in effect through May 5. The upcoming June Interactive Customer Experience (ICX) Summit boasts top leaders in customer experience speaking on a range of topics from […]
The survey, located here, http://www.surveymonkey.com/s/Self-service_Industry_Influential_People_2013, invites readers of the No. 1 source of kiosk and self-service news and information to nominate individuals who have contributed to the advancement of the industry, either through technical or business innovation or success. Nominees may come from the deployer side or the manufacturing/provider side of the industry. KioskMarketplace.com covers […]
The Digital Signage Association and the Self-Service & Kiosk Association have announced plans to merge and form a new organization called the Digital Screenmedia Association (DSA). The Advisory Board of the Digital Signage Association agreed to the merger on April 6. The Self-Service & Kiosk Association Advisory Board voted in favor of merger during its […]
