Networld Media Group, which owns a number of B2B websites in the restaurant, technology and retail spaces, has launched its first consumer website, Rewards That Matter, along with associated social media accounts on Facebook and Instagram. The site launched on August 3, 2023. Rewards That Matter brings awareness to consumers of the hundreds of loyalty programs available across markets […]
Dave Wurm has been named chief sales officer for Networld Media Group, a B2B and B2C publisher of websites based in Louisville, Kentucky, according to a press release. Wurm has more than 33 years of experience in the advertising world. Prior to joining Networld Media Group, Wurm spent time at American City Business Journals — […]
Formerly known as the Self-Service Innovation Awards, the Automation & Self-Service Awards will be presented during an awards ceremony at the Self-Service Innovation Summit Dec. 4-6 in Miami. Nominations are now being accepted for the Automation & Self-Service Awards, formerly the Self-Service Innovation Awards, the official awards of the Self-Service Innovation Summit and AutomationAndSelfService.com. The awards honor innovators […]
The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit. The Interactive Customer Experience Summit will celebrate its seventh year at this year’s event taking place Sept. 11-13 in Charlotte, North Carolina. The summit brings together B2C brands to learn from industry leaders, network […]
As e-commerce has increased, more retailers are introducing pickup lockers, and technology providers have introduced a wealth of locker systems to allow retailers to enhance the customer journey. With all the new products on the market, how do retailers decide what systems to invest in? A panel of experts will offer insights for meeting this […]
Taylor Bloom and Sydney Lesko, both with Pacers Sports & Entertainment, kicked off a full-day of sessions at the Interactive Customer Experience Summit with “How the Indiana Pacers Scored Big with Automation and Data-Driven Decision-Making” on June 2 at the Hilton Easton hotel in Columbus, Ohio. Attending NBA games in the 21st Century is more […]
“Get your house in order.” That was Andrew Laudato’s opening message at the Interactive Customer Experience Summit Wednesday at the Hilton at Easton hotel in Columbus, Ohio. Laudato, EVP and COO of The Vitamin Shoppe, provided the opening keynote, ‘Fostering Innovation: How to Create an Environment Where Innovation Thrives.’ When thinking about innovation, Andrew Laudato […]
ICXA honors 10 Elevate Award winners at the 2022 Interactive Customer Experience Summit in Columbus, Ohio. Top performers in the expanding interactive customer experience space were honored Wednesday as the Interactive Customer Experience Association presented its annual Elevate Awards during ICX Summit at the Hilton Columbus at Easton in Columbus, Ohio. Presenting the awards were […]
Collaboration and communication are key aspects to enticing fans and driving ticket sales for the Indiana Pacers basketball franchise. The strategy is the focus of a keynote talk at the upcoming ICX Summit in June. Enticing fans, engaging with fans and connecting with fans are the prime drivers in a digital lead generation strategy that […]
Christina Pletnewski, VP of customer experience at Safelite Group, will share how the company is moving from a traditional CX approach to a more agile strategy to drive superior customer engagement, satisfaction and memorable service in a keynote at the upcoming ICX Association Summit in June. For more than 70 years Safelite Group has been […]