The Interactive Customer Experience Summit, which is celebrating its seventh year, is a dual event in 2023 featuring the Bank Customer Experience Summit. The Interactive Customer Experience Summit will celebrate its seventh year at this year’s event taking place Sept. 11-13 in Charlotte, North Carolina. The summit brings together B2C brands to learn from industry leaders, network […]

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In a keynote address at the Restaurant Franchising and Innovation Summit, three restaurant execs discuss launching Buena Onda, which now has five locations. Seven more locations have been sold. Strategic partnerships between restaurant brands and hospitality groups can result in success. That’s the thought process behind the keynote address at the Restaurant Franchising and Innovation Summit in […]

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Seattle-based Dué Cucina, a fast casual Italian brand that competed in the 2019 Perfect Pitch at the Fast Casual Executive Summit, has landed a $2.5 million investment from Mac Haik Restaurant Group, a Houston-based restaurant investment company, according to a company press release. The funding, which allows Dué Cucina to open three locations in Texas within the next […]

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Attendees will become mini experts in all-things NFT, digital innovation, fixing the labor shortages and meeting food insecurity needs. Speakers include Blaine Hurst, former Panera CEO, and Bryce Fluellen, executive director of Everytable. What if you could become a mini expert in all-things NFT, digital innovation, fixing the labor shortage and meeting food insecurity needs? […]

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Big Chicken’s Sam Stanovich, Dog Haus’ CJ Ramirez and Ovation CEO Zack Oates will help attendees evaluate their customer experiences and provide dozens of strategies to improve them, during the Restaurant Franchising and Innovation Summit, March 20-22 in Coral Gables, Florida. Early bird pricing ends Feb. 10. For hundreds of years the restaurant guest experience […]

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Nominations close Feb. 28. Wingstop was the winner of the 2022 Excellence in Food Safety award, and past winners have included Panda Express, Chipotle and Fazoli’s. As part of the 2023 FastCasual Top 100 Movers & Shakers list, FastCasual and Steritech, a provider of food safety assessments, will honor one brand with the fifth annual Excellence in Food […]

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Restaurant Franchising & Innovation Summit attendees will learn about Tony Roma’s transition into the fast casual market, Duck Donuts’ growth strategy and Tropical Smoothie’s secret to expanding in a tough market. UFG and PreciTaste leaders will weigh in on industry challenges as well. The Restaurant Franchising and Innovation Summit, being held March 20-22 in Coral Gables, […]

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Kathy Doyle has been promoted to CEO of Networld Media Group, a publisher of nine business-to-business websites, including FastCasual and ATM Marketplace. She most recently served as publisher and president of the company and replaces Tom Harper, who will become chairman. Harper joined the company in 1997 following a career in radio advertising and became CEO in 2014. Doyle, […]

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For many, December signals the start of holiday shopping and wrapping, but at FastCasual, it’s nomination season for the annual Fast Casual Top 100 Movers & Shakers. As always, the Top 100 recognizes the top 75 brands as well as 25 executives leading the fast casual restaurant industry, recognizing growth and sales accomplishments and honoring menu […]

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